Refunds
Refund policy
If Millo isn't right for your company, you can have your money back.
Draft for review. This policy isn't in effect yet.
Money back within 30 days
Ask within 30 days of buying Millo and you'll get the full amount back, including the sales tax you paid. You don't have to give a reason.
How to ask
Contact us through the support page with the order number from your receipt, or use the link in the receipt Paddle emailed you, or paddle.net.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, and it handles returns: Paddle sends the refund to the card or account you paid with. Your bank may take a few days to show it.
After a refund
The licence ends with the refund. Your download page closes, and you should stop using Millo and delete your copies. Your records stay in their folder on your computer, and they're yours to keep.
After 30 days
We look at later requests one by one. If Millo stops doing what this website says it does, tell us first: we'll work to fix it.
Your rights under the law
Nothing in this policy takes away a right to cancel or get a refund that the law gives you.
Millo Link
Millo Link isn't available yet. When it is, this page will explain how cancelling and refunds work for it.
Last updated September 17, 2026